Frequently Asked Questions

Please visit our Online Proctoring FAQ page to learn more about Online Proctoring.
WHAT ARE ACCEPTABLE FORMS OF IDENTIFICATION?

In a Physical Test Centre:

You must present a valid (unexpired, original ID - no photocopies). This must be government issued and have your first and last name, photo and signature. The first and last name that you used to register must match exactly the first and last name on the ID that you will present at the time of your test.

Current RRC Polytech student cards will also be accepted for in-person testing.

Candidates will not be permitted to test without proper ID.

In an Online Proctoring Environment:

You must present a valid (unexpired, original ID - no photocopies). This must be government issued and have your first and last name, photo and signature. The first and last name that you used to register must match exactly the first and last name on the ID that you will present at the time of your test.

Candidates will not be permitted to test without proper ID.

ARE THERE ANY PERMISSIBLE ITEMS ALLOWED DURING THE EXAM?

In a Physical Test Centre:

Bottled water (in a transparent bottle) is allowed at your workstation. No other items are permitted at your work station. The testing location will provide you with the hardware and station requirements as needed.

In an Online Proctoring Environment:

Bottled water (in a transparent bottle) is allowed at your workstation. No other items are permitted at your work station. The testing location will provide you with the hardware and station requirements as needed.

  • Candidates must test on a hard surface (not a bed or couch).
  • Candidates are not permitted to wear watches.
  • Candidates require a mirror or reflective surface to show the proctor the monitor. This can include a cell phone with a front facing camera or or an external USB camera.
  • Candidates are permitted to use a whitebooard and whiteboard marker during their exam. No scratch paper is permitted.
ARE BREAKS PERMITTED DURING THE EXAM?

In a Physical Test Centre:

Breaks are allowed, however, your examination timer does not stop and you are not given additional time for washroom breaks. It is highly recommended candidates use the washroom before the start of their examination.

In an Online Proctoring Environment:

Breaks are allowed, however, your examination timer does not stop and you are not given additional time for washroom breaks. In the Online proctoring experience, candidates will be required to conduct a new room pan with their webcam upon return. It is highly recommended candidates use the washroom before the start of their examination.

Rescheduling Policies

Physical Test Centre Policy:

You may reschedule your exam at least 48 hours prior to your appointment time.

To reschedule, contact Red River College Polytechnic drirectly:

Telephone (Local): 204-632-2458
Telephone (Toll-free): 1-844-422-2588
Email: assessment@rrc.ca

Online Proctoring Policy:

You may reschedule your exam at least 48 hours prior to your appointment time.

To reschedule, navigate to your Exams Page and click the ‘Reschedule’ button.

Contact Information for Red River College Polytechnic

Telephone (Local): 204-632-2458
Telephone (Toll-free): 1-844-422-2588
Email: assessment@rrc.ca
Website: https://www.rrc.ca/assessment/

IS THERE A TUTORIAL EXAM I CAN TAKE?

Yes. The tutorial is designed to help you get familiar with the exam software. Try it as many times as you’d like!
Please login to your Exams Page to access the Platform Tutorial

Contact Information for Meazure Learning

Online Proctoring Support Only:

  • Real Time Chat (for support on exam day/during exam)
  • Ticket support (for non-urgent matters)
  • Phone: 1-855-772-8678, Option 1.
  • 24/7 Support